The role:
The Waiter provides hotel guests and colleagues with personalized and efficient food & beverage service with a complete working knowledge of all products served by the restaurants & bars assigned to him/her. Prepares his/her working station ( mis en place), takes food & beverage orders, collaborates with peers in a constructive way, creates unique moments for hotel guests. Moreover, he / she, has a thorough knowledge of all f&b offerings in the hotel, willing to inform and advise guests when needed
Job Purpose:
- Welcome guests instantly in warm and friendly manner
- Has full knowledge of the restaurant- bar menu and advises guests if requested
- Serves food & beverage menu items to guests
- Communicates with additional meal requirements, allergies, nutritional needs and special requests in the kitchen.
- Check with guests to ensure their satisfaction
Core Duties & Responsibilities:
- Mis en place according to meal hours
- Immaculate grooming standards
- Thorough knowledge on all food & beverage menu items and their current trends
- FIFO, HACCP practices understanding
Operating Environment:
- Thorough knowledge of POS systems
- HACCP & ISO working knowledge and understanding
Minimum Qualifications / Education / Experience / Training / Knowledge
Minimum Qualifications:
3 years minimum experience in an upscale environment (either stand alone restaurant or and 5 * hotel)
Education:
- Secondary diploma preferably from a hospitality school
- Excellent command of the Greek and English language
- Knowledge of a third language (i.e. German, French, Italian, Russian, Spanish, etc.) will be valued accordingly
Experience:
Stand alone / or and 5* star hotel restaurant & bar environment