As one of our valued Airport Representatives, you will play a vital part meeting & greeting our customers on arrival and departure, delivering outstanding customer service, and directing our customers to their transfer. You will always be working as one team with internal & external suppliers and take responsibility for resolving customers queries or problems using our in-house digital systems.
What will you do in the role?
Reporting to the Airport Team Leader, you will Work as One Team with internal & external stakeholders to deliver VIP industry leading Customer Service to our all-important customers. You will be provided with fantastic training to ensure you:
- Create Memories for our customers by welcoming all customers to the airport with our famous smiles.
- Take Responsibility by supporting with any flight disruption, serious emergencies & customer escalations.
- Be the face of Jet2holidays around the airport to support our customers airport journey.
- Collaborate with our transfer providers & customers both inside the airport terminals and outside in the coach park, supporting our transfer operations.
- Prepare & deliver holiday essential information to give to customers as they arrive for their Jet2holiday.
- Deliver a friendly “have a lovely flight” experience as our customers prepare to fly home.
Apply today to join the UK’s Number One Tour Operator!
We look forward to your application & starting your career with Jet2holidays!
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What will I need?
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