Seeking to offer our guests the experience of the famed Greek hospitality, at Doryssa Hotels & Resorts we have identified that a huge part of that experience has to do with our people.
For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.
Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.
Qualifications:
- Degree in Hospitality/Tourism
- 2 years minimum experience as a Front Office Agent in a 5* Hotel
- Knowledge of Hotel PMS
- Excellent command of both English and Greek language is essential
- Very good knowledge of a second foreign language will be considered as an asset
- Self-motivated, enthusiastic and customer - oriented
- Excellent MS Office skills
- Persuasive communication and interpersonal skills
- Team- work spirit
- Customer service attitude
Responsibilities:
- Greet and welcome visitors in a professional manner
- Organize reception area
- Answer and address incoming phone calls in a timely and polite manner; deliver messages accurately
- Follow hotel policies and procedures for providing excellent service standards
- Liaise with all departments and always ensure guests satisfaction
- Receive and handle payments, check-in & check-out procedures in an efficient manner
- Support the General Manager and other departments in administrative duties
- Receive, sort and distribute daily mail/deliveries
Benefits:
- Accommodation and full board
- Competitive salary package
- Pleasant and friendly working environment
- Constant training