Purpose:

As a Bartender you'll play a pivotal role in elevating the guest experience to new heights. Your passion for
mixology will be the driving force behind our bar's success, as you craft exquisite cocktails and mocktails
that leave lasting impressions on our patrons.

Main Tasks and Responsibilities:

• Is directly responsible for the day-to-day key processes in his/her area of work.
• Preparing alcoholic or non-alcoholic beverages for bar and patrons
• Interacting with customers, taking orders, and serving snacks and drinks
• Attends all scheduled training sessions
• Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers,
Lives the golden rule
• Ensures the bar is ready for the service
• Is thoroughly familiar with beverage and menu items
• Provides genuine hospitality and recognition and promotes hotel services
• Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and
ascertains satisfaction; takes ownership of guests concern and requests
• He/She should always maintain hygiene in their respective area
• Adheres to the hotel’s code of conduct and grooming
• Is seen on working hands-on, assists colleagues in crunch times
• Actively participates in briefing and meetings
• Maintains a clean and orderly work area and promotes a safe working environment
• Keep the bar organized, stocked and clean
• Should be able to conduct daily and monthly inventory and maintain par stock
• Restock and replenish bar inventory and supplies

• Describes food and beverage menu items with interesting and vivid descriptions in a concise,
informative and appropriate manner
• Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service
touch when an opportunity is presented
• Accurately posts guest checks, processes payments and adheres to related control procedures in a
vigilant manner
• Assists in supplies requisitions according to established procedures