Your main purpose
Mission: As a Front Office Agent, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service.
Arrival: Greet all arriving in-house on personalized service. Undertake check-in. Provide information to guests regarding facilities, events and services.
Departure: Ensure guest experience was aligned with their expectations before vacation was over at the hotel. Undertake check-out & payment transactions.
What will you bring?
Previous experience in a relevant position preferably in a 5* resort or hotel environment.
Fluency in English.
Fluency in a second language (Russian, German, French).
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
Degree/Diploma in Hospitality/Tourism.
Friendly and passionate personality, capable of seeing value in everyone and everything.
Strong communicative, interpersonal, managerial & problem-solving skills.
What we offer
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.