Position requirements: 

• Graduates Bachelor’s degree and/or diploma in hotel or another related field will be considered as an asset.
• Computer Knowledge and experience in MS office programs.
• Answer all incoming calls in a friendly and efficient manner.
• Provide guests with the requested information concerning the city, the hotel, and its services.
• Obtain the necessary information from the guests and enter it into the PMS computer system.
• Must be effective in sales and upselling.
• Mail confirmation and literature requests or reply via facsimile and administrative message when requested.
• Other duties as assigned.

Skills & Abilities

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computer skills.
• General knowledge of the area where hotel is located and its attractions.
• Extensive knowledge of the hotel, its services, and facilities.

Should you wish to be a member of our team, please send us your CV along with a recent photo of yourself.