Louis Hotels, one of the biggest hotel groups in Cyprus and Greece, is seeking to recruit an ideal candidate for the Corfu Island:

                                                       Guest Relations Manager

Main Responsibilities:

• Provide upscale guest service experiences for clients throughout their stay.
• Ensure clients are properly greeted upon their arrival.
• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
• Oversee check-in and check-out procedures, including reservations and financial transactions.
• Promptly address guests’ requests, like in-room dining.
• Actively listen to and resolve complaints.
• Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services.
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.

Qualifications:

• Degree in Hospitality/Tourism.
• 2 years’ minimum experience as a Guest Relations Manager in a hotel with similar high standards.
• Excellent organizational and team management skills.
• Excellent command of English language is essential; knowledge of a second foreign language will be considered as an asset.
• Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.
• Excellent MS Office, PMS-Computer skills.

We offer:

• Excellent opportunities for career progression.
• Pleasant working environment.
• Competitive salary.

 Interested applicants should send their CV to vacancies.greece@louishotels.com

 All applications will be treated with strict confidentiality.