Jumeirah Group in Dubai is hiring:

F&B TEAM LEADER

Responsibilities

• Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.

• Supervises closely and monitors the cashiering function of the outlet to ensure compliance with Jumeirah Cashiering Procedures.

• Monitor customer satisfaction and respond to customer feedback and complaints ensuring Jumeirah procedures for CSI and Compliant Handling are followed.

• Advices the Outlet Manager / Assistant Manager of any improvements needed in relation to restaurants operation including updates to SOPs or addition / deletion of SOPs.

• Maintain a thorough working knowledge of F&B SOPs and ensure these are upheld at all times through constant observation and coaching.

• Assist the Outlet Manager / Assistant Manager in the implementation of the marketing activities and to achieve desired results.

Qualifications

• Tertiary Education or Diploma in Food & Beverage Management (desirable)

• 2 years experience in a 5 star hotel

• Fluent in English

• Must posses interpersonal skills and ability to work in multi cultural environment

• Knowledge of Food and Beverage applications (micros, epicure)

Benefits

• Accommodation
• Meals
• Uniform
• Laundry
• Travel Expenses
• Daily bus from/to work
• Friends & Family Discounts
• Private insurance