As a Hotel Receptionist at Vencia Boutique Hotel, you will play a crucial role in ensuring that our guests receive warm and efficient service from the moment they step through our doors. You will be the face of our hotel, responsible for creating a welcoming and professional first impression for all visitors.
Key Responsibilities:
- Greeting Guests: Welcome guests with a friendly and approachable demeanor, providing a warm and personalized introduction to the hotel.
- Check-In and Check-Out: Efficiently manage guest arrivals and departures, ensuring a smooth and hassle-free experience. Verify guest information, process payments, and issue room keys.
- Concierge Services: Assist guests with their inquiries, such as recommending local attractions, restaurants, and arranging transportation or activities.
- Guest Relations: Attend to guest requests and complaints professionally, resolving issues and ensuring guest satisfaction.
- Administrative Tasks: Maintain accurate guest records, payment logs, and daily reports. Handle guest billing and manage the cash drawer.
- Multilingual Support: Fluent communication in English and knowledge of additional languages is highly desirable.
- Safety and Security: Monitor the lobby area and hotel entrance to ensure the safety and security of guests. Report any suspicious activities to the appropriate personnel.
- Team Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and management, to ensure a seamless guest experience.
Qualifications:
- Previous experience in a hotel receptionist or guest service role is preferred.
- Excellent interpersonal and communication skills.
- Professional appearance and a positive attitude.
- Strong organizational and multitasking abilities.
- Multilingual skills are highly advantageous.
Benefits:
- Competitive compensation.
- Accommodation in Vencia Boutique Hotel premises.
- Ongoing training and development opportunities.
- A friendly and supportive work environment.
- The opportunity to be part of a dynamic team in a stunning location.
If you are passionate about delivering outstanding service, have a friendly and welcoming attitude, and are excited to be part of a top-notch hotel in Mykonos, we invite you to apply for the Hotel Receptionist position at Vencia Boutique Hotel. Join us in creating unforgettable experiences for our guests on this enchanting island.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are an ideal candidate for this role to hr@vencia.gr
Vencia Boutique Hotel is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.