Job Responsibilities

• Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)
• Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.
• Reconcile all transactions at the close of each shift.
• Arrange for luggage to be delivered to guest room
• Daily preparation of reports
• Demonstrate exceptional guest service
• Provide a friendly & warm welcome and service to all guests
• Coperation with all colleagues and other departments
• Follow all relevant Health & Safety department regulations & all guest service guidelines
• Maintain the Front Desk in a professional order

Job Requirements

• Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.
• Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.
• Fluency in english & greek is required. 
• Strong communication and interpersonal skills.
• Excellent personal presentation.
• Teamwork spirit.
• Degree from a Higher Education Institution in Tourism or equivalent, domestic or international
• Proficiency in computer programs
• Knowledge of hotel management systems 

What we offer

• On site accommodation
• Daily meals
• Training 
• Uniforms

We are an equal opportunities employer – All applications will be considered as confidential.

Only suitable candidates will be contacted.