Avaton Luxury Beach Resort - Relais & Chateaux (www.avaton.com) is seeking a dedicated and experienced Restaurant Supervisor to join our team.

As the Restaurant Supervisor at Avaton Luxury Beach Resort, you will play a key role in ensuring the smooth operation of our restaurant. You will oversee the front-of-house operations, manage and train the waitstaff, and ensure exceptional customer service. Your strong leadership skills, attention to detail, and passion for hospitality will contribute to creating a memorable dining experience for our guests.

Responsibilities

• Supervise and train waitstaff, ensuring they provide excellent customer service
• Assist guests with menu selections and provide recommendations
• Coordinate and communicate with the kitchen and other departments to ensure timely and efficient service
• Monitor and manage inventory of restaurant supplies, including cutlery, glassware, and linens
• Ensure compliance with health and safety regulations and maintain cleanliness of the restaurant
• Handle customer complaints or issues in a timely and professional manner
• Adhere to the Relais & CHateaux service standards
• Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
• Prepare and present bills accurately and perform all duties related to restaurant closing shifts.
• Greet and seat guests in a professional manner
• Provide an enjoyable, expertly served beverage or dining experience conforming to our  standards of excellence for quality, professionalism and friendliness.
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item.

• Previous experience as a Restaurant Supervisor or similar role in a luxury dining establishment
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Passion for providing outstanding customer service
• Knowledge of dining room procedures and etiquette
• Ability to multitask and work well under pressure
• Attention to detail and organizational skills
• Fluency in English, both written and spoken. Knowledge of additional languages is a plus
• Flexible schedule, including the ability to work evenings, weekends, and holidays

• Complimentary employee stay (new build apartment)
• Complimentary meals whilst on duty
• Complimentary employee transportation
• Internal and external development opportunities
• Competitive salary
• Excellent working conditions and environment
• Opportunities to grow and develop as a hospitality professional
• Training seminars conducted by hospitality experts
• Option to work in other Relais & Chateaux properties around the world