Key responsibilities

    Reporting to the Operations Manager 
    Manage Front Office department.
    Ensure implementation of brand standards from all employees in charge.
    Inspect and coordinate all Department for cleanliness, ambience, service readiness, health and    safety standards, staff and hospitality culture.
    Manage and motivate the teams in order to improve sales and quality.
    Deliver finance, cost and payroll targets.
    Monitor level of customer service by analyzing Guest Satisfaction.
    Work in partnership with all HODs to ensure guest’s needs are exceeded regarding room requirements.
    Maintain effective communication with all related departments.
    Oversee recruitment and hiring for the Department.
    Ensure all employees adhere to company grooming standards.
    Lead by example demonstrating self-confidence, energy and enthusiasm.

Best candidate’s profile

    Degree in Hospitality/Tourism
    Minimum of 2 years’ experience in a comparable position in luxury hotel operations
    Computer Literacy and familiarity with Hospitality software (Opera, Fidelio)
    Fluency in Greek and English an extra language would be a plus.
    Prior LHW experience, in a similar position would be considered an asset.
    Hands-on leader
    Dedication and willingness to go above and beyond.
    Passion for delivering exceptional levels of guest service

Lesante Collection offers:

    competitive remuneration package including accommodation and 3 meals per day
    career development opportunities
    continuous training
    friendly work environment

Should you wish to be a member of Lesante Collection family, please send us your CV with a photo.
All applications will be treated in the strictest confidence.
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