Assists Guests with their luggage on arrival/departure and ensures that they have a relaxed and enjoyable stay.

Duties & Responsibilities

• To welcome guests with a pleasant smile and extend wishes for an enjoyable holiday
• Upon arrival, to carry guests’ luggage and escort them to the Front Desk
• To distribute guests luggage to/from the room assigned in a timely and safe manner
• To report of any luggage breakages whilst carrying them
• Transports departing guests’ luggage from room to the lobby and ensures that that luggage is safeguarded until guests’ departure from the Hotel
• Assists guests with the loading of their luggage to their own cars, taxis etc
• To ensure the safe, timely and careful delivery of all guests’, messages, post and any other items to guests and also to other offices
• Always keep an eye on visitors entering or leaving the hotel with close liaison of the Front Office and Security Staff
• To inform guests of the hotels’ facilities/services available and any special events when required
• To prepare notice boards for the lobby when requested
• To ensure all doors are closed when the air conditioning/heating is on in the lobby area
• To ensure that the areas of the hotel under their jurisdiction, such as entrance and lobby area, are kept neat, clean and tidy at all times
• Ensures that the lighting in the reception and lobby area is operating as required
• To maintain personal hygiene and grooming standards
• To be efficient, honest, reliable and contact guests in a polite, friendly and professional manner
• Carries any other duties as and when assigned by Supervisors and Front Office Manager

Requirements

• Previous experience in a similar position at a 5* Hotel would be preferred
• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
• Customer service oriented
• Ability to work in a fast pace environment and cope under pressure
• Able to work flexible shifts including morning/evening as well as weekends & public holidays

What we offer

• Attractive remuneration package
• Provident Fund
• Staff discounts at Hotels & Kult Boutiques
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities

If you are interested please click APPLY below or call (+357) 26888205 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus