SCOPE OF JOB 

As a Host/Hostess, you will be the first point of contact for our guests and present a positive first impression of the establishment's friendliness, excellent service and high standards.  

 

REPORTS TO: 

Reception Manager and/or Manager on Duty 

 

MAIN RESPOSIBILITIES 

• Welcoming and greeting visitors and guests upon their arrival and departure 

• Escorting and seating customers to the dining and bar areas  

• Engaging with guests to ensure they are happy with service 

• Providing excellent customer service 

• Managing the flow of guests into the dining and bar areas 

• Providing accurate wait times and monitoring waiting lists 

• Maintaining a clean and organised reception area 

• Answering guests and visitors enquiries in a professional manner 

• Tend to special guest needs and requests 

• Ensuring HACCP and health and safety policies and procedures are implemented and maintained 

• Attend job specific trainings 

• Attend team communication meetings 

 

KEY REQUIREMENTS 

 

Skills 

• Fluent in Greek and English is a must 

• Excellent phone etiquette and restaurant/ bar etiquette 

• Strong planning and organizational skills 

• Exceptional customer service and communication skills 

• Ability to work in shifts as needed 

Personality characteristics 

• Warm, engaging and professional  

• Confident and well presented 

• Work under pressure and able to multitask  

• Attention to detail 

 

Level of Experience  

• Experience working as a Host/Hostess or Receptionist 

• High school diploma and/or hospitality certification 

 

BENEFITS 

• Competitive salary based on experience and qualifications 

• Accommodation offered upon request 

• Paid annual leave  

• 5 days per week working schedule 

• Free meal while on duty 

• Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun) 

• Training and development opportunities 

• Career advancement opportunities 

 

All applications will be treated with the strictest confidence. 

Interested applicants may email their CV at jobs@columbia-restaurants.com