Periscope is looking for an experienced Hotel Operations Manager to oversee daily operations and ensure a top-tier experience for our guests. The ideal candidate will manage all hotel departments, maintain high standards, and provide leadership in all areas.

Key Responsibilities:

Housekeeping:

• Conduct regular room inspections to ensure cleanliness and quality standards.
• Manage housekeeping scheduling and control inventory of linen and supplies.
• Order necessary supplies for the department to maintain operational efficiency.

Front Office:

• Ensure accurate posting of Marriott Points and handle guest feedback via reviews and surveys.
• Address and resolve guest complaints, ensuring effective communication with guests.
• Oversee room allocations, reservations, and perform night audit reviews and error corrections.

Food & Beverage:

• Ensure high-quality breakfast service and maintain cleanliness in public areas (lobby, kitchen).
• Manage inventory, place orders for breakfast supplies, amenities, and bar items.
• Verify deliveries to ensure accurate and timely supply management.

General Operations:

• Perform regular inspections of all hotel areas to maintain operational excellence.
• Record and report maintenance issues, coordinating repairs and improvements.
• Oversee departmental inventories and ensure proper cash register control.
• Assist with hotel budget preparation and financial planning.

Qualifications:

• A degree in Hospitality Management or related field is required.
• Minimum of 3-5 years of hotel management experience, with a strong understanding of all hotel departments (Housekeeping, Front Office, Food & Beverage).
• Strong leadership, communication, organizational and people management skills.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• Excellent knowledge of the Greek and English language
• Experience with budgeting, cost control, and inventory management
• Familiarity with hotel management software and Microsoft Office applications.

Join us at Periscope and take your career to the next level! Apply now!