Rooms Division Manager - MarBella Hotel
501-2000
Τουρισμός / Ξενοδοχεία
ΜελιτειέοιΤοποθεσία
Μελιτειέοιπριν 16 ώρες
Ημ. ανάρτησηςπριν 16 ώρες
C-level / ExecutiveΕπίπεδο εμπειρίας
C-level / ExecutiveΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηMar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.
Mar-Bella Collection is looking for a passionate Rooms Division Manager to join the MarBella hotel team in Corfu.
- Oversee and coordinate the daily operations of the Front Office, Housekeeping, and Guest Services departments.
- Ensure seamless guest experiences from check-in to check-out, maintaining high service standards.
- Develop and implement operational policies to optimize efficiency and guest satisfaction.
- Train, mentor, and motivate department managers and staff, fostering a culture of excellence.
- Monitor guest feedback and implement improvements based on reviews and surveys.
- Ensure compliance with health & safety regulations, brand standards, and company policies.
- Manage departmental budgets, control costs, and optimize revenue opportunities.
- Collaborate with Sales & Marketing to enhance guest experiences and drive occupancy rates.
- Handle guest complaints and resolve any service-related issues efficiently.
- Liaise with Maintenance and other departments to ensure the upkeep of rooms and public areas.
Requirements
- Proven experience as a Rooms Division Manager or similar leadership role in a 5-star hotel.
- Strong knowledge of Front Office, Housekeeping, and Guest Relations operations.
- Excellent leadership, organizational, and problem-solving skills.
- Ability to manage budgets, control costs, and enhance profitability.
- Customer-focused mindset with outstanding communication skills.
- Proficiency in hotel management software
- Fluent in English. Other languages is an advantage.
- Bachelor’s degree in Hospitality Management or a related field is preferred.
Benefits
- Competitive Remuneration Package
- Continuous learning and development opportunities
- Dynamic & highly professional environment
- Accommodation and Meals
- Private Medical Plan
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Rooms Division Manager - MarBella Hotel
Μελιτειέοι
πριν 16 ώρες
C-level / Executive
Πλήρης απασχόληση