Sandblu Resort, Santorini

Luxury, thoughtfully curated.  

Room Service Order Taker

Extended on the foothills of Ancient Thira, Sandblu Santorini redefines luxury through thoughtfully curated experiences. Our rooms, suites, and villas showcase a bright, naturally refined aesthetic, delivering the ultimate in luxury. Upon arrival, guests enter a world of sophistication and comfort, with breathtaking views of the Aegean Sea. The resort offers 66 elegantly appointed rooms, seven dining outlets, Aurora Spa, the Nous & Soma fitness center, the Bala kids' club, retail stores, and a chapel for bespoke weddings and events.  

Skybay Group enlarges its vision with the opening of a new restaurant in Imerovigli, Santorini, offering a unique dining experience that blends Mediterranean tradition with modern innovation. Perched atop a cliff with panoramic views of the Aegean Sea and the island’s idyllic sunset, the restaurant will craft contemporary dishes with locally sourced ingredients and fresh seafood. The sleek, modern design complements the breathtaking scenery, while the sustainable approach ensures a minimal environmental footprint. With a curated wine list featuring Santorini’s renowned Assyrtiko, this new venue promises to be a must-visit destination for locals and visitors alike, combining exceptional food, stunning views, and memorable experiences.  

At Sandblu Resort Santorini, we are a community of passionate and creative individuals dedicated to making a difference. We value our motivated team, providing them with invaluable support and leadership. Every team member contributes unique skills, experiences, and viewpoints, all of which are vital to the dynamic and rewarding atmosphere that sets our workplace apart. We are looking forward to connecting with professionals ready to grow with us.  

Sandblu Resort, Santorini, is currently in search of a Room Service Order Taker.

Duties and Responsibilities

• Answer incoming room service calls promptly and professionally, providing a warm and welcoming experience for guests.
• Accurately take and record food and beverage orders, ensuring attention to detail and guest preferences.
• Provide detailed information about menu items, specials, and promotions to guests.
• Coordinate with the kitchen and room service team to ensure timely preparation and delivery of orders.
• Process guest orders using the hotel’s point-of-sale (POS) system and ensure accurate billing.
• Handle guest inquiries, special requests, and complaints with professionalism and a positive attitude.
• Maintain clear and effective communication with the kitchen, waitstaff, and other departments to ensure seamless service.
• Monitor and manage room service inventory, ensuring availability of items and supplies.
• Follow up with guests to ensure satisfaction with their orders and address any concerns promptly.
• Maintain a clean and organized work area, including the order-taking station and related equipment.

Qualifications / Experience

• Previous experience as an Order Taker, in Room Service, or in a similar role within the hospitality industry (preferred but not essential).
• Excellent communication and interpersonal skills with a friendly and professional demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency in using POS systems and other relevant software.
• Fluency in English.
• A team player with a positive attitude and strong work ethic.
• Flexibility to work shifts, including weekends and holidays.

Benefits

• Learning & Development Program.
• Dynamic and highly professional environment.
• Career growth opportunities.
• Accommodation and meals provided (in Santorini).

If you are ready to join a team that values excellence, creativity, and collaboration, we would love to hear from you!