Για εργοδότες
Κωδ:LAGOSFRONT2025
Front Office Receptionist


1-15
Τουρισμός / Ξενοδοχεία
ΝάξοςΤοποθεσία
Νάξος
πριν 3 μέρες
Ημ. ανάρτησης
πριν 3 μέρες
ΤουρισμόςΚατηγορία θέσης
Τουρισμός

LAGOS MARE HOTEL

FULL TIME JOB (6 MONTHS IN NAXOS - 6 MONTHS TELEWORKING)

We’re seeking a unique individual who will embody the values of Lagos Mare hotel . A professional responsible for delivering an excellent guest experience.

A reception-guest relations agent follows humane approach and guest-oriented techniques in order to fulfil guests’ desires, requests and make them feel uniquely during their stay. The agent creates a memorable atmosphere and goes beyond expectations to make guests feel at home and make them visit the hotel again.

Duties & Responsibilities:

  • Ensuring guests receive on time the requested services.
  • Preparing the welcome and departure letters for the guests.
  • Handling the email and telephone requests
  • Checking in and checking out rooms.
  • Welcoming arriving guests and rooming them.
  • Welcoming groups, inspection visits and external visitors and giving them hotel orientation, guidance and information.
  • Upselling, cross selling and generally promoting the hotel product (additional revenue)
  • Collecting ideas, comments, complaints from guests by visiting the hotel outlets (summarize them to categories and forward them to FOM, follow up and meet/call guests to make sure they are satisfied).
  • Knowledge of reservations and on-line systems
  • Preparing the relevant lists (VIPs, arrivals etc...) of the next day in co-operation with all colleges and check what we expect the following day.

Qualifications:

  • Bachelor's degree
  • At least 2 years minimum experience on similar position
  • leadership in hospitality strongly required
  • Excellent knowledge of Greek and English languages. Third language will considered an advantage
  • Exceptional communication (both verbal and written), negotiation and administrative skills
  • Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position.
  • High knowledge of Pylon PMS and MS office are considered a must.

We offer:

  • Competitive remuneration package
  • Full time 12 months job
  • Training and career development
  • Dynamic and highly professional environment
  • Accommodation / food

For those interested, please send updated CV with recent photo.

Σχετικά tags
υπαλληλος υποδοχης/front office agent
reception, kρατήσεις, front office, guest relation
#reception #receptionist #front office & reservation agent #υπάλληλος υποδοχής #ρεσεψίον
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Front Office Receptionist
Νάξος
πριν 3 μέρες
Με κάποια εμπειρία
Πλήρης απασχόληση

Κωδ:LAGOSFRONT2025
Front Office Receptionist