CMA CGM GREECE is a wholly owned subsidiary of the CMA CGM Group, representing the interests of CMA CGM in Greece. It has currently presence in the two largest ports of Greece, Piraeus & Thessaloniki, offering 30 Line services. CMA CGM GREECE has the best solution for your cargo transport needs and offers top quality services, combining performance, reliability, and quality, through a team of motivated industry professionals.

We are seeking for a dynamic, communicative and customer-service oriented “Import Documentation Officer / Front Desk” to join our Customer Care team, in Piraeus office.

Responsibilities & Duties

• Coordinate internally and/or respond to customer queries related to shipment
• Perform checks & Prepare delivery orders
• Handling of detention/demurrage/storages/monitoring
• Create and transmit import manifest to port authorities
• Coordinate with ssc/gbs teams, ensure timely local and international local customs declaration, invoice and release BL are compliant with legal and Group standard and in line with customer satisfaction rules
• Coordinate with cashier about containers deposit
• Coordinate with OPS/TS about transhipment & change of destination matters

Requirements & Skills:

• University Degree in Maritime and/or Business Administration or relevant Degree
• Up to 3 years in a relevant role
• Strong verbal/written communication & negotiation
• Excellent Command of Greek & English Language
• Proficient in Microsoft Office
• Sufficient geography knowledge
• Time management & self-motivation
• Excellent interpersonal skills & customer-service orientation

Benefits

• Competitive remuneration package 
• Career development opportunities within CMA CGM Group
• Private life/medical insurance & extra benefits
• Excellent work environment for a work-life balance